Housing Officer

Housing Officer (Neighbourhoods)

📍 Shropshire (with travel across the area)
 💼 Permanent | 37 hours per week
 💰 £33,366 - £35,235 + Local Government Pension Scheme

Are you passionate about making a real difference in local communities?
 Do you thrive in a role where no two days are the same, balancing tenancy management, neighbourhood engagement, and community wellbeing?

We’re working with a respected housing provider in Shropshire who is seeking a Housing Officer (Neighbourhoods) to join their dynamic Neighbourhoods team. This is a fantastic opportunity for someone with a strong background in housing management who enjoys working closely with residents, tackling challenges, and helping communities thrive.

🔑 What You’ll Be Doing

• Managing a patch of properties, acting as the main contact for tenants and leaseholders.
• Delivering a proactive, high-quality housing management service across estates.
• Handling complex tenancy issues including ASB, tenancy breaches, and estate management.
• Working with partners and residents to resolve local issues and improve neighbourhoods.
• Coaching and supporting Housing Assistants within the team.
• Attending court, preparing statements, and managing tenancy enforcement where necessary.
• Promoting tenant participation and ensuring residents have a strong voice in their communities.

💡 What We’re Looking For

• Experience in housing management, tenancy enforcement, or neighbourhood services.
• Strong knowledge of housing law, ASB casework, and safeguarding.
• Excellent communication, negotiation, and problem-solving skills.
• A proactive, community-focused approach and a commitment to customer service.
• A valid driving licence and access to a vehicle for work purposes.

🌟 Why Apply?

• Join an organisation that truly values resident engagement and community wellbeing.
• Be part of a supportive, forward-thinking team with a shared vision: creating quality homes and vibrant communities.
• Enjoy great benefits including a generous annual leave package (starting at 28 days), flexible working, and membership of the Local Government Pension Scheme.

If you’re ready to take the next step in your housing career and play a key role in supporting thriving neighbourhoods, we’d love to hear from you.

To discuss this role in more depth, please phone Emma Carroll on 07736 161979.

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.