Local Service Manager (Housing Officer)

Local Service Manager (Housing Housing) 
Rickmansworth (near Watford)
Salary: £29,925 | 35 hours per week | Monday–Friday

Are you passionate about supporting residents, building strong communities, and making a real impact every day? We’re looking for a Local Service Manager / Housing Officer to take ownership of a well‑managed scheme in the heart of Rickmansworth.

About the Role
You’ll be responsible for the day‑to‑day management of a single block of 28 tenants, ensuring a safe, supportive, and well‑maintained environment. This is an office‑based role, Monday to Friday, ideal for someone who enjoys being hands‑on and present for their residents.

Key Responsibilities:
•     Managing rent arrears and supporting residents to maintain their tenancies
•     Overseeing repairs and maintenance, ensuring issues are resolved promptly
•     Using the Pyramid housing management system daily
•     Handling low‑level ASB (nothing complex or high‑risk)
•     Providing support to residents, including residents with complex needs
•     Building strong relationships with contractors, support services, and internal teams.

What We’re Looking For:
•     Experience in housing, tenancy management, or a similar support‑focused role
•     Confident managing rent accounts and repairs
•     Strong communication and problem‑solving skills
•     A calm, empathetic approach — especially when supporting vulnerable residents
•     Ideally a car driver, due to the nature of the role

Why This Role?
You’ll have the autonomy to run your scheme, build meaningful relationships with residents, and genuinely improve people’s day‑to‑day lives. If you’re someone who thrives in a role where no two days are the same, this is a brilliant opportunity.

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.