Performance Analyst

Performance Analyst

Interim (4 months, potential extension) 

Housing Services | South East | £400 per day (via agency)

If you’re a data‑driven problem‑solver who loves turning numbers into meaningful insight, this interim Performance Analyst role offers the chance to make a real impact. You’ll help a busy Housing Service understand what’s working, what needs attention, and where improvements will make the biggest difference for residents.

Working as part of an Insight & Improvement function, you’ll take ownership of performance reporting, analysis, and visualisation—shaping how information is used by managers, senior leaders, and regulatory bodies. This is a great opportunity for someone who enjoys autonomy, variety, and the chance to influence service outcomes through high‑quality analytics.

What you’ll be doing

• Developing and maintaining Power BI dashboards and performance reports for managers, leadership teams, committees, and external regulators.
• Analysing operational data to spot trends, risks, and opportunities—particularly across high‑profile areas such as repairs, voids, and damp & mould.
• Creating, monitoring, and refining KPIs across Housing Services.
• Ensuring data quality, consistency, and integrity across all reporting.
• Supporting the production of Tenant Satisfaction Measures (TSMs) and other regulatory submissions.
• Contributing to the development of data warehouse and business intelligence solutions.
• Identifying opportunities to automate reporting and improve data accessibility.
• Providing ad‑hoc analysis and clear, accessible insight to non‑technical audiences.

What you’ll bring

Essential:

• Degree‑level qualification or equivalent experience in data analytics, statistics, BI, or a related field.
• Strong experience using Power BI, Excel, and data visualisation tools.
• Confident working with databases, spreadsheets, and BI systems.
• Solid understanding of performance frameworks and KPI development.
• Ability to present complex information clearly to non‑technical stakeholders.

Desirable:

• Experience in housing, local government, or wider public sector services.
• Knowledge of housing performance measures, TSMs, and regulatory standards.
• Understanding of social housing legislation and regulatory frameworks.
• Experience with housing management systems and data quality governance.
• Data warehouse experience.

Skills & attributes

• Advanced Excel skills and strong analytical capability.
• Excellent problem‑solving and numerical skills.
• Clear, confident communicator able to translate data into meaningful insight.
• Highly organised with strong project management skills.
• Able to manage competing priorities and work to deadlines.
• High attention to detail and commitment to accuracy.
• Strong stakeholder engagement and influencing skills.

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.