Quality Control and Assurance Officer

Quality Control & Assurance Officer
Salary: £40,850 per annum
Location: Field based
Hours: 37 per week, Monday - Friday

Do you have a sharp eye for detail, a passion for quality, and the technical expertise to keep housing repairs at the highest standard?
We’re seeking a Quality Control & Assurance Officer to lead on ensuring all repairs, both in-house and via contractors - meet exacting technical, safety, and customer service standards.

In this role, you’ll be:

• Carrying out detailed inspections of repair works and non-repair contracted projects.
• Identifying and resolving any gaps in quality control or compliance.
• Advising on technical building matters, from complex repairs to legal disrepairs.
• Leading on technical complaint resolution to deliver the best outcomes for residents.
• Using data, KPIs, and reporting to drive continuous improvement.

You’ll bring:

• Significant experience in building surveying/maintenance for domestic properties.
• Strong knowledge of Building Regulations, CDM Regulations, landlord/tenant law, and health & safety.
• Exceptional communication and negotiation skills - able to explain technical issues in plain English.
• Contract and project management expertise.
• Full UK driving licence and use of a vehicle.

Qualifications such as RICS-accredited Surveying Degree, HNC in Construction, or NEBOSH Certificate are highly desirable.

What’s in it for you?

• £40,850 salary
• 25 days’ holiday (rising to 30 with service)
• Excellent pension with generous employer contribution
• Rewards scheme with discounts and offers
• The right training, tools, and autonomy to excel in your role

If you thrive on technical challenge, care about getting it right first time, and want to make a direct impact on housing quality and safety, this could be your perfect next step.

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.