Repairs and Maintenance Manager
- 63,222
- King's Lynn
- Permanent
Job Title: Repairs and Maintenance Manager
Location: Mixed
Salary: £63,222 per annum
Hours: 37 hours per week, Monday – Friday
Are you a strategic leader with a passion for delivering high-quality repairs and maintenance services? We are seeking a dynamic Repairs and Maintenance Manager to lead a skilled team and drive operational excellence across a busy maintenance function.
The Role:
You will be responsible for overseeing the full Repairs & Maintenance service, ensuring top-quartile national performance standards are met. Working closely with senior leadership, you’ll shape service strategy, manage budgets, and drive continuous improvement across in-house teams, contractors, and partners. Your focus will be on delivering exceptional customer experiences while maintaining high standards across all properties.
Key Responsibilities:
- Lead, motivate, and develop a multi-disciplinary team including Repairs Officers, Project Managers, and a large in-house trades team.
- Develop and implement service strategies, monitoring performance against KPIs and budgets.
- Manage day-to-day operations, projects, and contracts to ensure timely, safe, and cost-effective repairs.
- Drive continuous improvement, innovation, and a customer focused culture across the service.
- Ensure compliance with health & safety legislation and promote a culture of safety throughout the team.
- Oversee procurement, contract management, and the delivery of value for money services.
- Resolve complaints and complex issues, ensuring excellent outcomes for residents.
What We’re Looking For:
- Proven experience managing high performing teams within a repairs, maintenance, or housing environment.
- Strong leadership, organisational, and communication skills.
- Strategic thinker with the ability to manage budgets, performance, and service delivery.
- Knowledge of housing legislation, repairs best practices, and relevant technical standards.
- Resilience, initiative, and the ability to foster collaborative, positive working relationships.
- Relevant degree or HND technical qualification (e.g., building surveying) or equivalent experience.
- Full UK driving license and business-use insurance.
What’s on Offer:
- Competitive salary and generous pension scheme.
- 25 days annual leave, increasing to 30 days with service.
- Reward schemes with discounts and offers.
- Opportunity for autonomy, professional growth, and to shape a key service within the organisation.
- Training and tools to help you succeed and make an impact.
If you are an experienced leader ready to take ownership of a high-profile repairs and maintenance service and drive excellence, we would love to hear from you.
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
