Repairs Manager

Are you an experienced leader in property maintenance with a passion for delivering high-quality, safe, and customer-focused repair services?

We’re looking for a motivated Repairs Manager to join a forward-thinking housing organisation — ensuring residents receive efficient, high-standard repairs while driving performance, compliance, and value for money.

The Role

As a Repairs Manager, you’ll lead a team of repair and maintenance professionals, managing both internal operatives and external contractors. You’ll ensure all works are delivered safely, on time, and to a high standard — maintaining compliance with health and safety legislation while achieving service KPIs and financial targets.

You’ll play a key role in shaping the repairs strategy, supporting the Assistant Director of Repairs, and driving continuous improvement across property maintenance operations.

Key Responsibilities

• Provide day-to-day leadership and management of the in-house repairs team and contractors.

• Ensure all repair operations are delivered safely and comply with relevant legislation, including CDM Regulations 2015.

• Conduct monthly site inspections, monitor health and safety, and implement corrective actions.

• Manage budgets and performance targets to ensure efficiency, value for money, and compliance with financial regulations.

• Drive service improvement and customer satisfaction through proactive leadership and communication.

• Lead, coach, and develop staff to achieve high performance, engagement, and a customer-focused culture.

• Produce and present reports on performance, initiatives, and strategy progress.

• Support business planning, budget forecasting, and delivery of operational objectives.

• Build strong relationships with residents and stakeholders, ensuring transparency, accountability, and continuous service improvement.

About You

You’ll be a strong operational leader with a background in property maintenance, residential repairs, or construction management. You’ll bring technical knowledge, financial acumen, and people management experience — balancing commercial focus with empathy and a commitment to safety and service excellence.

You’ll thrive in a busy, high-performance environment and be confident making data-driven decisions that improve efficiency, quality, and customer outcomes.

What You’ll Need

• Proven experience managing large-scale repairs or maintenance operations

• Strong knowledge of health and safety legislation, including CDM Regulations

• Budget management experience (£2M+ desirable)

• Excellent leadership and team development skills

• Strong communication, influencing, and negotiation abilities

• IOSH Managing Safely (or equivalent qualification)

• Full UK Driving Licence

Desirable:

• Degree or equivalent experience in a related field

• CSCS Manager Card

• Experience presenting at board or committee level

Why Apply?

This is an exciting opportunity to make a tangible impact — leading a key service that directly supports residents’ wellbeing and home quality. You’ll join a progressive, values-led organisation that’s committed to safety, quality, and customer care.

Be part of a collaborative team that celebrates innovation, continuous improvement, and professional growth — where your leadership will shape the future of housing maintenance excellence.

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.